CANCELLATION POLICY

A valid credit card is required to book an appointment.

We understand that plans can change. Clients may cancel within a 48 hour window at no charge; day of cancellations or no shows will result in a 50% service fee. For those who cancel within the 48 hour window on multiple occasions, upfront payment will be required for all future bookings. Refunds will not be provided for those missed appointments. Our cancellation policy maintains a firm stance, yet we recognize extenuating circumstances. Clients facing family emergencies, illness or significant distress, especially our loyal patrons, can discuss with a manager options to credit their next appointment for the 50% service charge. We value your patronage and eagerly anticipate your next visit.
(Cancellations can be made via email or phone)

^Prices vary depending on stylist and the length of booked service.
*Minimum price, based on product usage & does not include haircut. There is a $3 processing fee added to all credit transactions.
A 2-week grace period is allotted for any adjustments deemed necessary following your service.